Regional Technical Support Specialist/Manager - euskadi
AVATR, a premium intelligent electric vehicle brand, is seeking a Regional Technical Support Specialist/Manager to join our Europe Overseas Business Development Team at our Madrid subsidiary and support AVATR’s expansion in the Spanish market across business development, sales, marketing, aftersales, and network operations.
Responsibilities
- Technical Consultation & Troubleshooting Support
- Receive and resolve technical inquiries and complex fault reports from all service dealers in the region.
- Provide remote diagnostic support via telematics, video conferencing and technical documentation.
- Conduct on-site technical support for critical and high-complexity vehicle issues that cannot be resolved remotely.
- Escalate unresolved technical issues to headquarters with detailed analysis and follow up until resolution.
- Maintain a comprehensive d...