SUMMARY
Leads Regional Technical Training strategy, operations, and performance across Area Training Centers (ATCs). Provides direct leadership to Field Service Training Managers (FSTMs) and Field Service Training Specialists (FSTSs), ensuring alignment between field execution, regional planning, and national training objectives to improve technician capability, training utilization, and retailer outcomes. Drives operational excellence, consistency, and continuous improvement across training delivery, scheduling, and reporting. Serves as the primary link between Technical Training field execution and curriculum development, operations, and education verticals.
PRIMARY RESPONSBILITIES
+ Defines and executes Regional Technical Training strategy that translates business needs into timely and efficient training plans which improve technician readiness, performance, and customer satisfaction.

+ Directly leads and develops Field Service Training Managers (FSTMs) and...