Description

• Assist customers with inquiries and provide timely resolutions
• Handle customer complaints and provide appropriate solutions
• Maintain customer records and documentation accurately
• Collaborate with team members to enhance service delivery
• Schedule appointments and manage customer interactions efficiently

Requirements

• Educational Qualifications: Bachelor’s degree in a related field
• Experience Level: 0–2 years of experience in customer service or related role
• Skills and Competencies: Proficiency in English, excellent problem-solving and organizational skills
• Qualities and Traits: Strong interpersonal and people skills
• Responsibilities and Duties: Ability to multitask and prioritize effectively
• Working Conditions: Comfortable working in a fast-paced environment