Nursing leaders are encouraged to consider a full-time Quality Manager position with Liberty Healthcare.

This is a key management role with new statewide initiative to improve the efficiency and effectiveness of a largescale critical incident, grievance and complaint management system for Home and Community-Based Services provided to older adults, vulnerable individuals, and people living with disabilities.

Responsibilities


+ Hiring, training and supervising a team of 10 human services professionals



+ Quality oversight of incident management, grievance review and complaint resolution activities



+ Ensuring the efficient and effective processing of a high volume of cases



+ Providing clinical leadership



+ Consulting on complex cases



+ Data analysis and reporting



+ Supporting the program’s Director with various leadership activities



+ Le...