Job Description

As you contemplate your future, you might be asking yourself, what’s the next step? Start your journey with us!

We’re seeking an experienced Regulatory Case Executive to join our eDreams ODIGEO Communications team, which is in a strong growth environment and will be based in our Barcelona office to manage consumer regulatory complaints directly reporting to the VIP Customer Communications Team Lead. This role is a great opportunity to explore multiple eDO business areas as it is a position working cross-functionality, as well as to improve your knowledge of e-commerce, tourism, consumer and data protection regulations. If you’re ready to soar, we’re ready to take you there.

What you will do

• Manage legal customer complaints such as consumer organisation files, customer court cases and regulatory consumer cases;
• Manage data protection consumer rights cases;
• Collaborate on coordinating Legal inquiries with Legal ...