Your Role

Join Paynamics Technologies Inc. as a Relationship Manager to lead merchant acquisition and manage client relationships in a hybrid work setup.

Key responsibilities include:

• Lead merchant acquisition efforts to expand the portfolio and grow the business
• Manage and nurture relationships with key clients, ensuring high satisfaction and retention
• Support and execute sales strategies for acquisition and growth
• Quickly resolve client issues and escalate when needed
• Ensure accuracy in client data and reporting
• Collaborate with internal teams (Sales, Product, Marketing) for smooth client onboarding
• Handle renewals and promote client loyalty
• Identify business opportunities and address potential issues before they escalate
• Uphold quality and compliance standards aligned with the Information Security Management System

About You

The company is looking for: