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Release Manager - Client Onboarding and Documentation

Company

JPMorgan Chase

Location

Tampa, FL

Posted

July 18, 2026

Position Overview

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.
As a Release Manager in Client Onboarding and Documentation, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.

This role is primarily to support CO&D as a client of the CEM (Common Entitlements Module) product, and additionally delivery management support for KYC products for both client (CDD, LDD) and document (Captis, iSearch) domains

**Job responsibilities**

+ Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance rep...

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