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Relief Customer Services Officer, Permanent per hour (inclusive of Distant Islands Allowance per hour)

You will be the first point of contact for front-line contacts with customers ranging across a number of Comhairle services. You will be required to display an efficient, effective, professional and sympathetic manner when dealing with customers, and will liaise with other departments and community planning partners, where appropriate, in order to fully resolve customer enquiries.

You must demonstrate knowledge and understanding of effective customer care and understanding of essential elements of office procedures. You must have excellent communication skills and be able to undertake a variety of different tasks.

You will hold the qualifications of standard grade English and Mathematics or equivalent. It is essential that you are IT literate with efficient keyboard skills, and have experience of dealing with customers...