Bueno Law, an immigrant-led humanitarian immigration law firm, is expanding our front-line sales team. We empower Latines who have survived persecution—including LGBTQ+ Latines and other vulnerable communities—to obtain permanent status in the United States through humanitarian relief.About the RoleYou will be the very first person our potential clients have contact with. Your primary mission is to answer all incoming leads via text in our CRM software, make sure that no lead is being ignored, and conduct a pre-screening of each lead before you transfer them to a booking agent. This is a front-line service position requiring immediate responsiveness and high empathy.Key ResponsibilitiesFirst-Response Lead Handling: Answer incoming client questions instantly with a warm, professional greeting.Lead Sorting & Filtering: Quickly pre-screen potential clients before routing them to a booking agent. Maintaining constant contact with leads while booking agents are busy.Required QualificationsL...