KeyNest is building a customer support team that’s trusted to solve real-world problems, not just answer tickets. As a Bilingual Customer Support Representative, you’ll be the first point of contact for guests, hosts and business partners, supporting across phone, email and live chat, with occasional out-of-hours coverage for GuestCare.

This fast-paced role requires problem solving, ownership and a calm, clear communicator who can work remotely and coordinate with operations and technical teams