Job Description
We are seeking an experienced Billing Expert to support insurance billing operations on a temporary basis. This role will focus on the accurate and timely collection of insurance premiums for homeowners and renters’ insurance policies. The ideal candidate brings deep hands on billing experience, preferably within the insurance industry, and is comfortable working closely with offshore resources to ensure billing accuracy, compliance, and customer satisfaction.
Key Responsibilities
• Manage and oversee the end to end billing process for homeowners and renters’ insurance premiums
• Monitor and reconcile premium payments collected across billing cycles
• Maintain accurate customer account balances and billing records
• Coordinate with offshore billing teams to ensure timely and accurate processing
• Identify and follow up on overdue accounts and issue cancellation or non payment notices as required
• Process and manage the return of over payments an...