IMMEDIATE REMOTE CALL CENTER REPRESENATIVE OPENING: $18/HR
OPPORTUNITY TO WORK FOR ONE OF THE LARGEST WARRANTY SERVICES/PROTECTION PLAN COMPANIES IN THE AREA
FULL TIME OPPORTUNITY, LONG TERM POSITION
EQUIPMENT PROVIDED
MONDAY - FRIDAY 9AM-6PM EASTERN TIME
$18/HR
Qualifications:

+ 2 years of call center experience

+ Excellent communication skills

+ Microsoft Excel skills

Responsibilities:

+ Emphasis is on general customer service for warranty plans, claims, credits, sales, and product registration.

+ Formulate business decisions based on information provided during the call.

+ Accurately document information within multiple database systems.

+ Adhere to KPI(s), as defined by the leadership team, to ensure you are meeting departmental expectations and quality assurance.

+ Act as a back-up to Outbound Contact Center Team, focusing on closing extended warranty sales and with the assi...