TiDB, powered by PingCAP, is searching for a member of their Global Support team to provide remote assistance in resolving database issues. The ideal candidate will possess a Bachelor's degree in computer science, be fluent in both Chinese and English, and have 2-5 years of experience in database technical support. Responsibilities include diagnosing issues, collaborating with engineers, and ensuring customer satisfaction. Join TiDB to be part of a leading real-time database solution provider, open to fresh graduates and experienced candidates.
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