Healthcare Customer Service Representative - Remote in California Your potential has a place here with TTEC’s award winning employment experience. As a Healthcare Customer Service Representative working remotely from your home in California , you’ll be part of bringing humanity to business. #Do you have a passion for helping others and providing peace of mind? In this role, you’ll support consumers by engaging thoughtfully and helping resolve questions related to their healthcare benefit needs. You’ll be the difference between their customer experience being just average or an exceptional one.
Answer incoming calls from customers
Engage thoughtfully with customers to understand their needs
Provide clear, accurate information to help consumers navigate healthcare options
Manage a high volume of interactions while maintaining quality and professionalism
At least 6 months of customer service experience
High school diploma or equivalent
Strong empathy, pati...