Blackboard is seeking a dedicated Technical Support I to manage resolutions for technical issues regarding their LMS. The role is remote in Colombia and focuses on delivering high-quality technical support to system administrators.

Ideal candidates should possess 2-4 years of experience in a product support environment, strong analytical and problem-solving skills, and fluency in English at CEFR B2 level or above. Join Blackboard to be part of an engaging and empowering work environment.