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Remote Incident Lifecycle Analyst

Company

CSG

Location

Remote, Remote

Posted

June 04, 2026

Position Overview

CSG is seeking a candidate for a role based in Colombia with responsibilities including troubleshooting, managing customer incidents, and ensuring customer satisfaction. The position requires basic troubleshooting skills, effective communication, and a technical degree related to IT. Benefits include flexible work arrangements (work from home, in-office, or hybrid), healthcare options, and generous vacation time off.
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