Pandoblox is seeking an IT Operations Lead to oversee their Technology helpdesk and engineering teams in Manila. This full-time remote position demands a blend of leadership, technical knowledge, and client management skills. The ideal candidate will have at least 7 years in IT support and supervisory roles, with expertise in project management and decision-making.

Key responsibilities include managing client relationships, overseeing service delivery, and reporting to executives. The company offers a work-from-home setup aligned with US Pacific time.