This is a remote position.

Talents of Endearment (TalEn) bridges purpose-driven talent with innovative organizations worldwide. Our TEA-IT Academy disrupts traditional tech education by combining experiential learning mentorship and real client projects. Join a cohort of 50 changemakers advancing IT accessibility while building career-launching skills.

Internship Overview

As an IT Support Intern at Talents of Endearment you ll:

• Serve as the first point of contact for end-user technical issues.
  

• Troubleshoot hardware software and connectivity problems across Windows macOS and Linux environments.
  

• Log categorize and escalate support tickets using our IT service management (ITSM) platform.
  

• Collaborate with senior engineers to resolve incidents and implement solutions.
  

• Contribute to knowledge-base articles and user guides.
  

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