Position Summary:

Remote / Onsite support of our clients and their systems including installation of hardware, software, and general troubleshooting, consulting, and support services. Responsible for maintaining client systems and networks in conjunction with other team members. Project management of larger implementations that may require the support of other technicians within PTSI and coordination with customer. Supporting the sales team by helping to develop quotes for hardware, software and network projects as needed in a timely manner.
Required Skills & Experience:

Education : Degree in a technical discipline plus employment experience, preferred.
Years of experience (Preferred): At least 2 years of experience as a Help Desk, field technician, or related role in the support and management of network systems. MSP (managed service provider) or field experience preferred.