A specialized IT services company is seeking an ITSM/ITIL Architect who will design the operational engine for a major network consolidation program. The role involves creating ITSM frameworks, building governance mechanisms, and mapping alerts into the ITSM platform. The ideal candidate should have over 10 years of experience in IT Service Management and proficiency in platforms like ServiceNow or Jira Service Management. Offering a flexible remote work culture, competitive pay, and a focus on professional growth.
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