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Remote L2 Customer Support Lead: Retirement Plans

Company

Meridial Marketplace, by Invisible

Location

johor bahru, johor

Posted

June 30, 2026

Position Overview

About The Role
Join a dynamic project supporting cutting-edge AI-driven technology in the financial services industry. As the Customer Support L2, you will oversee Customer Support Agents helping clients manage and optimize their retirement plans. You’ll be responsible for ensuring operational excellence, maintaining service quality, and training the team to deliver exceptional customer experiences.

Customer Support L2: English
Remote
About The Role
Join a dynamic project supporting cutting-edge AI-driven technology in the financial services industry. As the Customer Support L2, you will oversee Customer Support Agents helping clients manage and optimize their retirement plans. You’ll be responsible for ensuring operational excellence, maintaining service quality, and training the team to deliver exceptional customer experiences.
Job Overview
We are seeking a highly motivated and experienced...

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