Getronics is seeking an experienced L2 IT support professional in Kuala Lumpur. This role focuses on providing remote end-user assistance and managing escalations in enterprise environments.

The ideal candidate must have 3 years of L2 IT support experience, strong troubleshooting skills for Windows 10/11, and proficiency in English and Mandarin. Familiarity with Microsoft Intune, Autopilot, and Entra ID is preferred.