Affirm seeks a talented Machine Learning Engineer II to enhance its customer operations through AI. Work remotely in Canada, applying your expertise in machine learning to streamline processes.

In this key role with Affirm, you'll design and implement machine learning systems that automate essential operations like dispute resolution and refunds. Your collaboration with experienced engineers and cross-functional teams will help transition models from conception to production, ensuring they perform effectively in real-world applications.

Key Responsibilities:
• Automate disputes and refund handling using AI systems
• Develop evidence extraction pipelines with LLM-powered workflows
• Prototype models, conducting offline experiments
• Collaborate with product and operations teams for project clarity
• Monitor performance and implement necessary adjustments

Requirements:
• 2+ years' experience in machine learning en...