Patient Service Representative (Remote)
Pay Rate: $17.50/hr
Schedule: Full-Time, 40 hours per week (8-hour shifts)
Work Arrangement: 100% Remote
Employment Type: Contract-to-Hire
Position Overview
We are seeking compassionate and customer-focused Patient Service Representatives to join a growing healthcare support team. This fully remote position plays a vital role in helping patients transition smoothly after hospital discharge by connecting them with Nurse Coaches and coordinating follow-up care services.
The ideal candidate enjoys helping others, possesses strong communication skills, and thrives in a fast-paced, high-volume call center environment.
Key Responsibilities

+ Make outbound calls to patients recently discharged from the hospital to schedule initial assessments with Nurse Coaches.

+ Handle incoming calls from patients regarding appointments, programe information, and general inquiries.

+ Explain healthcare support program...