Job Title: Remote Pharmacy TechnicianJob Description
This role involves performing technically detailed pharmacy and benefit work that impacts pharmacy and health plan operations, programs, and information systems within the Pharmacy Services Department. The position integrates technical pharmacy aspects with medical review, case management, mental health/chemical dependency, and quality management. As a Remote Pharmacy Technician, you will communicate directly with customer service teams, network pharmacies, regulatory entities, pharmacists, nurses, physicians, and other healthcare providers to manage claims, medication management programs, and initiatives.
Responsibilities

+ Provide excellent member care by resolving issues and creating a smooth experience during first-contact interactions.

+ Maintain strong customer service with external partners, including pharmacies, prescribers, and caregivers, to build lasting relationships.

+ Serve as a liaison ...