Link-Worldwide is seeking a Team Lead for their reception team based in Mexico, Quintana Roo.
This remote position requires supervising 1-5 receptionists, ensuring high-quality support for California legal teams, and monitoring performance metrics.Ideal candidates will have a Bachelor's degree and 3-5 years of customer service experience, including 2-3 years as a team lead.
Proficiency in both English and Spanish is mandatory.
The role offers growth opportunities, excellent work environment, and benefits including US holiday calendar.
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