Job Description
The ideal candidate is a self-starter who thrives in a fast-paced operational environment, takes ownership of network incidents, and can independently manage network monitoring, troubleshooting, and restoration activities. This individual is comfortable working off-hours schedules, collaborating across engineering organizations, and contributing to a growing, high-visibility team focused on proactive network operations and service reliability.

Daily Activities:
• Monitor network performance across the Midwest market and respond to emerging network issues in real time.
• Investigate alarms, service degradations, and outages using Nokia OSS and other network management platforms.
• Perform troubleshooting, corrective actions, and site recovery efforts to maintain network availability and reliability.
• Support remote software pushes, network updates, and operational maintenance activities.
• Work independently to prioritize incidents, drive reso...