Become a trusted advisor as an Implementation Consultant at Athennian. This fully remote position is crucial for client's efficient onboarding and platform success across Canada.
In this impactful role, you will manage multiple implementation projects, guiding clients through each stage to ensure their goals are met with our platform. Your project management skills will be vital for handling complexities and fostering relationships, vital for driving adoption and mitigating churn.
Key Responsibilities:
• Handle implementation projects from start to end
• Lead workshops and training for client onboarding
• Manage stakeholder expectations and project scope
• Validate and configure customer data effectively
• Work with teams to maintain customer satisfaction post-implementation
Requirements:
• 3+ years experience in SaaS project roles
• Demonstrated success in managing intricate implementations
• Excellent communication and relationship management skills