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REMOTE Senior ServiceNow Architect

Company

Insight Global

Location

Birmingham, AL

Posted

June 25, 2026

Position Overview

Job Description
We are seeking an experienced ServiceNow Architect to lead the design, development, and governance of scalable ServiceNow solutions. This role will focus on customer-facing applications, enterprise integrations, and establishing platform best practices to ensure long-term success and performance.
 ‒ Architect and design end-to-end ServiceNow solutions aligned with business and IT strategies
 ‒ Lead the implementation of customer-facing applications (e.g., Customer Service Management, portals, custom apps)
 ‒ Define and enforce ServiceNow architecture standards, governance, and best practices
 ‒ Design and oversee integrations between ServiceNow and external systems (REST, SOAP, APIs, middleware, etc.)
 ‒ Collaborate with stakeholders to translate business requirements into technical solutions
 ‒ Guide development teams on platform capabilities, configurations, and customizations
 ‒ Conduct design reviews, code reviews, and ensure adherence to arc...

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