RateHawk in Malaysia seeks a passionate Service Manager to support and engage with top B2B partners, primarily in Japan. In this role, you will be responsible for handling escalations, monitoring ongoing cases, and ensuring client satisfaction using CRM tools. Candidates should be fluent in both English and Japanese, possess strong data handling skills, and have experience in the travel industry or account management. RateHawk offers a vibrant team culture and opportunities for personal growth.
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