Elevate business processes as a remote Principal Technical Consultant with Crossfuze in Canada. Guide customers in automation and modeling within ServiceNow while achieving high-quality solutions.

In this fully remote position, you will use your expertise in ServiceNow to support process re-engineering, improvement, and gap analysis during customer workshops. With a focus on configuration best practices, you'll ensure successful project delivery while managing multiple complex initiatives, delivering high-quality customer-facing documentation, and providing ongoing training for the client's system administrators.

Key Responsibilities:
• Support process definition and improvement workshops
• Advise customers on ServiceNow capabilities
• Draft user stories and testing strategies
• Provide oversight and training for client administrators
• Deliver high-quality configured solutions to customers

Requirements:
• 5+ ye...