Manage a portfolio of renewals, ensuring successful, on‑time execution of renewals processes and contract execution.
Support the renewal deal cycle by working directly with customers via online video conference, email, telephone, or in person when possible.
Partner with Customer Success and/or Sales teams to provide seamless customer support during the renewal cycle – especially in those renewal cycles that include expansion or add‑on opportunities.
Successfully negotiate all issues related to renewals.
Manage the commercial aspects of customer conversions from Anaplan's legacy products to newer offerings, including strategic reviews of the current customer landscape and conversion offers that optimize customers’ utilization of Anaplan.
Respond to questions from customers and/or Go To Market Organization (internal) on any aspect of renewal.
Review, interpret, and confirm contract terms and co...
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