Job Requisition ID #

Position overview

The Renewal Representative, Regional Accounts is a customer-facing role responsible for managing and executing high‑volume subscription renewals across a portfolio of regional customers in the Nordics. Operating with a high degree of independence, this role focuses on protecting and expanding recurring revenue by delivering accurate, timely renewal execution and proactively addressing customer needs.

The role requires strong commercial judgement, confident customer communication, and the ability to manage multiple renewal cycles simultaneously. Success is measured through renewal rate, customer retention, expansion at renewal, and disciplined operational execution.

Responsibilities

End-to-End Renewal Ownership