Job Purpose
To transact car rental services with prospective customers delivering high standards of customer service in line with customer’s profile and contribute to achieve the targets
Roles and Responsibilities:
Receive enquiries from the walk-in customers/telephone, take bookings, and provide information on the availability and rental charges. Ensure operational guidelines are met while servicing the customers. Check the customers’ credentials and drivers’ license draw up a rental agreement and arrange to deliver the car to the customers in a prim condition. Ensure the cars returned are checked by the drivers for damages, mileage etc, process the payment for the customer and obtain the relevant approvals and documentation from them. Check for overdue agreements on a daily basis. Timely collection of payments due from clients on a monthly basis Physically check the vehicles for the...