Job Responsibilities :

As a key member of the Customer Advocacy team, the Repair Operations Specialist plays a critical role in ensuring the efficiency and effectiveness of Razer's repair operations across the RAP region. This role is responsible for overseeing repair workflows, spare parts planning, inventory control, replacement fulfillment, and operational reporting to support timely and accurate customer resolutions. By collaborating with Repair Centers, Engineering, Supply Chain, Logistics, and Customer Support teams, the specialist drives continuous improvement initiatives, leverages AI and automation technologies, and delivers scalable solutions that enhance operational performance, repair quality, and customer satisfaction.

Repair Operations Specialist

As a key member of the Customer Advocacy team, the Repair Operations Specialist plays a critical role in ensuring the efficiency and effectiveness of Razer's repair operations across the ...