Position Details

Title: Repair Planner

Collision Centre: ACX Burwell

Location: London, ON

Classification: Full time, Immediate hire

Salary Range: $60,000 - $80,000 + Bonus

Responsibilities

• Serve as a point of contact to clients during the entire repair process
• Examine and evaluate the client’s vehicle to determine the extent of damage including structural, body, mechanical, electrical and interior damage
• Write comprehensive estimates and supplements for comprehensive OEM repairs
• Inspect vehicles throughout the repair process for quality control to ensure the entire repair is completed to client, Insurance and OEM standards
• Set customer expectations of required processing procedures and communicate the repair plan
• Update and inform clients on completion times, costs and any possible changes regarding the status of the repair pr...