Job title – Repairs Assistant
Location – Ashford, TN23
Contract – Temporary for 3months
Hours – 35 hours per week
Start Date: ASAP

We are recruiting for a Repairs Assistant to support the delivery of responsive repairs and planned maintenance services within a busy housing environment.
This role is heavily customer-focused, acting as a key contact point for tenants while ensuring repairs are raised, managed, and completed efficiently in line with council policy and service standards.

Duties would include:

Provide administrative and telephone support to the Responsive Repairs and Planned Maintenance Team, ensuring efficient service delivery across housing repairs.
Act as a first point of contact for tenants, handling repairs and housing enquiries via phone and written communication
Diagnose and raise repair orders, ensuring correct priority, contractor allocation, and cost control
Resolve a high volume of enquiries at first point of contact...