Repairs Complaints & Legal OfficerLocation: Hillingdon, Greater London
Pay Rate: £21.41 per hour
Contract: Temporary, Full-Time
Location: Uxbridge, Middlesex, UB8 3EU
Hybrid Working: Available after training period (minimum one month) – 1 day per week working from home
 
About the Role: We are seeking a proactive and customer-focused Repairs Complaints & Legal Officer to join the Maintenance Service team. This is an excellent opportunity for someone with strong complaint-handling experience who enjoys problem-solving, managing complex cases, and delivering positive outcomes for residents.
The primary focus of the role will be managing housing disrepair claims, alongside investigating and responding to a range of customer complaints, legal enquiries, insurance claims, and Freedom of Information (FOI) requests.
Working closely with Legal Services,...