Repairs Planner/Scheduler

Based in Croydon

Monday to Friday (Office Based)

Permanent Role

£23,000k per annum

Our client is looking for a Planner/Scheduler, previous experience within repairs/maintenance/housing would be advantageous. As a Repairs Planner/Scheduler, you are the key person communicating between the resident and maintenance worker. The role involves tasks such as;

• Providing customer service to residents and customers/tenants.
• Arranging appointments for residents/tenants regarding maintenance/repair issues within their properties.
• Scheduling appointments for maintenance work.
• Dealing with resident queries and offering general support to maintenance help desk organising appointments with trade’s people to carry out the appointments in a cost effective and organised manner.
• Dealing with queries from residents, changing appointment.
• Rescheduling appointments...