McKesson is an impact‑driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable.

About the Role

• Serve as the first point of contact for HR‑related inquiries via phone and electronic channels.
• Respond to questions regarding HR policies, programs, benefits, employee lifecycle events, and HR systems.
• Resolve employee and manager inquiries while maintaining confidentiality and professionalism.
• Navigate multiple HR systems to research issues and provide accurate solutions.
• Create detailed and accurate case documentation within established processes.
• Use critical thinking and problem‑solving skills to resolve issues before escalating when appropriate.
• Route complex inquiries to the correct HR team, specialist, or shared service function.
• Provide guidance and user support...