As a Research Manager , you'll be the person our customers and internal teams rely on to uncover the why behind every win, loss, and churn, and then scale that capability through AI. Your mission is twofold: deliver high-impact research programs that sharpen our customers' go‑to‑market strategies, and actively train, tune, and supervise the AI interviewers that let us do this at scale.

When our customers win because of insights you uncovered, and the AI you trained, we all win.

What's In It for You?

You'll get a front‑row seat to the future of qualitative research: a model where expert researchers focus their time on high‑trust, high‑signal conversations AI can't replicate—while continuously improving the AI interviewers that handle the rest. You'll master interviewing craft, qualitative analysis, and AI system training, all within a team actively reshaping how win‑loss research gets done. This role offers a clear path to Senior Research M...