Reception & Customer Service

• Greet and assist patients and visitors in a courteous and professional manner.
• Handle phone, email, and social media inquiries.
• Schedule, confirm, and manage patient appointments.
• Maintain a clean, organized, and welcoming reception area.
• Ensure a high level of patient satisfaction and handle basic concerns or escalations as needed.

Sales Support

• Assist in presenting and promoting clinic services and wellness packages.
• Respond to inquiries regarding treatments, services, and promotions.
• Process sales transactions and generate receipts.
• Maintain and update client records and sales logs.
• Follow up with leads and clients for rebooking, promotions, and feedback.

Administrative Tasks

• Prepare daily reports, including appointment schedules, sales summaries, and inventory checklists.
• Maintain accurate filing an...