Responsibilities

As the Reservations Supervisor at Fairmont Bab Al Bahr you will be responsible for leading and supporting the reservations team to deliver seamless efficient and guest-focused booking services. You will ensure that every reservation reflects the brands luxury standards while maximizing revenue opportunities through effective inventory management and upselling strategies. Your leadership will play a vital role in shaping the guest journey from the first point of contact to their arrival at the hotel.

Supervise the daily operations of the reservations department ensuring smooth and efficient processes.

Handle guest reservations with accuracy professionalism and a strong focus on service excellence.

Monitor room availability rates and booking trends to support revenue optimization.

Train coach and motivate the reservations team to uphold Fairmonts service standards.

Assist in implementing strategies to maximize occup...