Luxury Hotel in the Kameeldrift area is looking for a detail-oriented Reservationist.
 
The Reservationist is responsible for handling all guest inquiries, booking reservations and ensuring a seamless reservation process to enhance guest satisfaction and maximize occupancy and revenue, while satisfying the guests expectation.

Duties:
 
Reservation Management:
 
Ensure you are fully aware of all tariffs, facilities, current activities and specials within the hotel Receive and process incoming reservation requests by phone, email, online booking platforms, or in person.
Confirm and update existing reservations, ensuring accurate guest information
Update traces with special occasions and special dietaries and requirements
Ensure all din...