Exceptional Hospitality Starts with You. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Reservations Agent , you’re not just handling booking inquiries – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

• Provide exceptional customer service: respond promptly and professionally to inquiries from guests and team members
• Secure individual bookings: convert guest inquiries into confirmed reservations
• Maintain attention to detail: record and process all reservations with accuracy
• Use proactive selling techniques: maximize room sales by promoting hotel services and upgrades
• Support sales efforts: respond to sales inquiries and help identify potential leads for future business opportunities

Qualifications

What it takes to make the stay: a passion for spr...