Position Overview

Reservations Agent - Madinat Jumeirah Resort Dubai. Madinat Jumeirah Resort is seeking a motivated Reservations Agent to join its team.

This role is responsible for handling reservations efficiently, delivering exceptional customer service, and promoting Jumeirah properties to maximize revenue opportunities.

Employment Overview

Job Location: Dubai, UAE | Industry: Hospitality | Function: Hospitality / Travel | Salary: monthly (Market estimated) | Gender: Any | Candidate Nationality: Any | Job Type: Full‑time

What You'll Do

• Represent and uphold Jumeirah's brand standards in every interaction.
• Handle reservations across multiple properties, upselling services to achieve revenue goals.
• Meet targets for revenue, quality, and customer service set by Jumeirah.
• Ensure compliance with external reservation audits including LQA, Forbes, and IFH standards.
• Resolve customer and partne...