Now Hiring: Central Reservations Agent | Nairobi, Kenya
The Zanzibar Collection is an award-winning collection of four boutique luxury resorts on the idyllic island of Zanzibar. Renowned for exceptional hospitality and highly personalized guest experiences, we are seeking a professional, detail-oriented Central Reservations Agent to join our Central Reservations Office based in Nairobi.
This is an exciting opportunity to become part of a dynamic reservations team, assisting guests and travel partners from around the world while representing one of East Africa's leading luxury hospitality brands.
The Opportunity
This is a full-time, on-site position based in Nairobi. The successful candidate will be responsible for handling reservations efficiently while delivering outstanding customer service and maximizing booking conversions.
Key Responsibilities
• Process reservations received via email, telephone and online channels
• Respond promptly and professionall...