At PAL Airlines we are dedicated to providing our customers with reliable on-time performance, memorable travel experiences, and outstanding customer service. If you enjoy working in a fast-paced environment, take pride and ownership in what you do and have exceptional customer service skills, then we want you on our customer service team!

We are currently seeking a Full-Time Permanent Reservations Agent to join our team in St. John's, NL!

Job Duties:

• Quote fares and book flights for customers
• Provide customers with necessary information connected with flights
• Communicate with customers to determine individual needs
• Address Customer Service issues with empathy and understanding
• Must be able to multi-task
• Provide general information on PAL Airlines policies and procedures
• Must make use of excellent communication and sales skills
• When necessary, identify and implement solutions to ...