Overview Private Game Reserve, with head offices in Pretoria East, seeks a Reservations Consultant to join its reservations team. Responsibilities Accurately manage bookings from initial enquiry to confirmation and payment. Maximise occupancies by filling empty room gaps. Liaise with guests and prepare them for an enhanced experience. Provide timely follow‑ups on all reservations. Receive and respond to telephonic, electronic and written enquiries. Manage deposit payments and outstanding balances according to schedule. Assist all properties in the portfolio, taking calls and emails. Maintain a professional and presentable demeanor at all times. Remain courteous to all clients, even if they appear to be in the wrong. Requirements Matric / Grade 12. Relevant tourism qualification; any diploma or degree is advantageous. Minimum 2‑4 years’ experience in a similar hospitality role. Experience with the PANStrat Admin System is advantageous. Able to work under pressure, exercise good judgemen...