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Reservations Manager

Company

MOVENPICK

Location

Pathum Wan, Krung Thep Maha Nakhon

Posted

June 07, 2026

Position Overview

Job Description

  • Lead, coach, and develop the Reservations team to deliver outstanding guest service.
  • Ensure all reservation inquiries and bookings are handled accurately and efficiently.
  • Drive room revenue through effective inventory management and upselling strategies.
  • Monitor booking trends, forecasts, and market demand to support business objectives.
  • Maintain reservation procedures and service standards in line with brand requirements and LQA standards.
  • Work closely with Revenue, Sales, Front Office, and other operational departments to optimize guest satisfaction and hotel performance.
  • Ensure reservation quality assurance, guest communication, and service excellence are consistently achieved.

Qualifications

  • Minimum 3–5 years of experience in Reservations, including leadership or managerial experience.
  • Strong knowledge of hotel reservation operations, distribution channels, and rev...

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